Privacy Policy

Last Updated: June 2026

1. Introduction

Collabocate respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how information is collected, used, stored, shared, and protected when you access or use the Platform.

2. Information We Collect

Information collected may include:

  • Name
  • Email address
  • Username
  • Billing information
  • Payment transaction details
  • IP address
  • Device information
  • Browser information
  • Course activity and learning progress
  • Communications with support
  • Usage and analytics information

3. How We Use Information

Information may be used to:

  • Provide Platform services
  • Create and manage accounts
  • Process transactions
  • Deliver course access
  • Improve Platform functionality
  • Respond to support inquiries
  • Prevent fraud and abuse
  • Comply with legal obligations
  • Communicate Platform updates

4. Payment Processing

Payments are processed by third-party payment processors.

Collabocate does not store complete payment card information on its servers.

5. Cookies and Tracking Technologies

The Platform may use cookies and similar technologies to:

  • Maintain login sessions
  • Remember user preferences
  • Improve functionality
  • Analyze Platform usage
  • Enhance user experience

Users may manage cookie preferences through their browser settings.

6. Information Sharing

Collabocate does not sell personal information.

Information may be shared with:

  • Payment processors
  • Hosting providers
  • Analytics providers
  • Customer support providers
  • Professional advisors
  • Government agencies or legal authorities when required by law

7. Data Security

Collabocate uses reasonable administrative, technical, and organizational safeguards to protect personal information.

No method of transmission or storage can be guaranteed to be completely secure.

8. Data Retention

Information may be retained for as long as necessary for operational, legal, accounting, regulatory, security, and business purposes.

9. User Rights

Subject to applicable law, users may request:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion of certain information
  • Restriction of certain processing activities

10. Children’s Privacy

The Platform is not intended for children under thirteen (13) years of age without parental involvement where required by law.

11. Changes to This Policy

Collabocate may update this Privacy Policy periodically.

Continued use of the Platform constitutes acceptance of revised policies.

12. Contact

Questions regarding this Privacy Policy may be directed to:

📧 privacy@collabocate.org

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